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    Millennium Hotels
   
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  Download our conference packs
here.
   
  contact us
  0800 4 MEETINGS
(0800 4 633 846)
  meetings@millenniumhotels.co.nz
   
  For further information on Millennium Hotels & Resorts please register here.
 
   
 
     
   
  We value your feedback and welcome you to complete our online questionnaire.

Rating scale:

1 = Excellent, 2 = Satisfactory, 3 = Needs Improvement		  
   
     
 
Company name:
First name:
Last name:
Email:
Hotel:
Date of event:
   
   
1. Sales
a) Was your initial contact/enquiry with Millennium Hotel and Resorts handled promptly and Professionally?
   
  Yes No
   
  Comments:
   
b) How do you rate the Co-ordinator of the event by the sales team prior to your conference/function?
   
  1 2 3
   
  Comments:
   
2. At the Reception Desk
a) Conference group check in efficiency and welcome.
   
  1 2 3
   
  Comments:
   
b) Overall impression of the reception staff service to your conference group.
   
  1 2 3
   
  Comments:
   
3. In the Conference Room
a) The standard of sevice received during the conference from service staff and management.
   
  1 2 3
   
  Comments:
   
b) The cleanliness of the conference room(s)
   
  1 2 3
   
  Comments:
   
c) Were the conference room temperatures comfortable?
   
  Yes No
   
  Comments:
   
d)

Audio Visual:

Was your audio visual equipment ready when required? NA Yes No
Did your audio visual equipment function as required? NA Yes No
Please rate your overall impression of our audio visual service. NA 1 2 3
   
  Comments:
   
4. Food and Beverage
a) The quality of Food and Beverage received at Millennium Hotels and Resorts
   
 
Breakfast NA 1 2 3
 
Coffee Breaks NA 1 2 3
 
Conference Lunches NA 1 2 3
 
Cocktail Receptions NA 1 2 3
 
Conference Dinners NA 1 2 3
 
Restaurant Dinners NA 1 2 3
 
Room Service - Breakfast NA 1 2 3
                          Dinner NA 1 2 3
 
House Bar NA 1 2 3
   
  Comments:
   
b) The efficiency and quality of the Food and Beverage sevice
   
  1 2 3
   
  Comments:
   
c) Overall did the Food and Beverage meet your expectations?
   
  Yes No
   
  Comments:
   
   
5. Post Conference
a) Handling of guest check-out and settling individual room accounts
   
  1 2 3
   
  Comments:
   
b) Post Conference Service
   
  1 2 3
   
  Comments:
   
c) Was the master account clear and accurate?
   
  1 2 3
   
  Comments:
   
6. Other Comments:
 
   
5214
Please type in the 4 digit code you see above.
   
 
 
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